The ShopKey Support Site is provided to help you fully utilize the Power and Performance of ShopKey5 Repair, Estimating and Shop Management.
e Support Resources

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If you can't find what you are looking for in these pages, please use our online forms to ask your question directly to a qualified support rep. We will reply within 24 hours.

Technical Support
help with product installation, data updates, or resolving software issues.


Product Support
questions or issues related to product content.

:: Customer Service
help with account information, billing status, or to update your address, phone number, e-mail address, or other account information.

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Technical Support
Product Support
Customer Service


Help Us Stop Pirated Software!!

Pirated software costs us and it costs you too as our editorial and software development costs are supported by licensed software purchasers. Illegal software use raises the cost of business for everyone! Please visit our Pirated Software Resources Page for more information about what you can do if you suspect that you are not using licensed ShopKey software or know someone who might be.

Frequently Asked Questions

Browse our knowledge-base of product and support information, by electronic product type:

ShopKey5 Repair and Estimating

ShopKey5 Repair,
ShopKey5 Estimator, FAQ,, Online Help for
ShopKey5 for Transmissions
ShopKey5 Medium Truck

ShopKey5 Management/Service Writer

Management System/Service Writer FAQ, Product Suggestion form
Management System/Service Writer Update Instructions

Product Documentation

Product documentation, hardware and software req.'s, and support-related documents for ShopKey5 and other ShopKey electronic products:

Hardware and Software Requirements
Documents and User Guides

Phone Support

Telephone support is provided Monday - Friday 6:30 am through 4:30 pm (Pacific time): 1-800-944-3877




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