ShopKey Product Support

The ShopKey Support Site is provided to help you fully utilize the Power and Performance of ShopKey5 Repair, Estimating and Shop Management.

e Support Resources

If you can't find what you are looking for in these pages, please use our online forms to ask your question directly to a qualified support rep. We will reply within 24 hours.

::	Technical Support help with product installation, data updates, or resolving software issues.

::	Product Support questions or issues related to product content.

::	Customer Service help with account information, billing status, or to update your address, phone number, e-mail address, or other account information.

::	E-Mail Us - to reach us via eMail: Technical Support Product Support Customer Service

Help Us Stop Pirated Software!!

Pirated software costs us and it costs you too as our editorial and software development costs are supported by licensed software purchasers. Illegal software use raises the cost of business for everyone! Please visit our Pirated Software Resources Page for more information about what you can do if you suspect that you are not using licensed ShopKey software or know someone who might be.

Frequently Asked Questions

Browse our knowledge-base of product and support information, by electronic product type:

ShopKey5 Repair and Estimating

	ShopKey5 Repair,
	ShopKey5 Estimator,
	ShopKey5.com FAQ, RepairCert.com, Online Help for ShopKey5.com
	ShopKey5 for Transmissions
	ShopKey5 Medium Truck

ShopKey5 Management/Service Writer

	Management System/Service Writer FAQ, Product Suggestion form
	Management System/Service Writer Update Instructions

Product Documentation

Product documentation, hardware and software req.'s, and support-related documents for ShopKey5 and other ShopKey electronic products:

	Hardware and Software Requirements
	Documents and User Guides

Phone Support

Telephone support is provided Monday - Friday 6:30 am through 4:30 pm (Pacific time): 1-800-944-3877

This page, and all contents, are Copyright (c) 2008 MRIC and Snap-on Inc. All Rights Reserved. By accessing and using this web site, each user agrees that they have read and agreed to be bound by the Legal Notices governing ShopKey Online. Our Privacy Policy.